(Updated) Patch 22.2 Known Issues – Mobile Release, Disappearing 1000 Wins Portraits, Battlegrounds Leaderboards, Issues With Shop And More

Update: More issues were added to the official post, a small hotfix was already deployed last night.

Patch 22.2 is a massive update, so it’s only natural that it will be released with some bugs – bigger or smaller. Blizzard has already posted a list of known issues for Patch 22.2. If you encountered any of those – don’t worry, they’re already being investigated. And if you see something else, be sure to share it.

For one, mobile release has been delayed, but it looks like the patch is already getting rolled out. If you still don’t see it, try forcing an update manually (instructions in the post below) or maybe even reinstalling the game. Among other known issues are problems with 1k wins portraits – it looks like they have disappeared for many players. If they were selected prior to the patch, they are still playable, but the collection manager shows as if you didn’t own them. There are also some problems with Battlegrounds leaderboards (people who played in this new season have disappeared from last season’s leaderboard) and Shop (players not seeing or not being able to purchase some items).

Sadly, some of the older issues also weren’t fixed – like the achievement for preventing damage with Immovable Object (Lightforged Cariel).

Check out the full list of known issues below. We’ll keep it updated as new ones pop out or hotfixes get released:

Hello all, follow this post for information and updates about Known Issues with the 22.2 patch.

• If Google Play users cannot see the update when it becomes available on other mobile devices (expected to be around 1 p.m. PT today), we recommend the same workaround as with the prior updates that did not immediately appear on Google Play: open your profile icon in the top right → open “Manage apps & device” → select “Updates available” → select “Update All.” That should cause the update to appear on your devices once available.
• Players who have not yet updated to the 22.2 Patch will not be able to see this week’s new Tavern Brawl until after they update to Patch 22.2.
• As documented in the 22.2 Patch Notes, the patch will be launching with Kael’thas, Silas Darkmoon, and Chenvaala temporarily deactivated in Battlegrounds while we work on an issue found in testing.
• The Immovable Object remains… unmoved. Unfortunately, we were not able to fix the bug with the “You Are Not Worthy” achievement in Patch 22.2. The fix is being worked on and planned for a future update.
• We are aware that the Heavy Armor treasure is not currently working as intended. We expect the issue to be resolved in a hotfix we are putting together for later today.
• [Updated 1/25] We are aware that some Mercenaries’ Equipment are shown as unlocking at Task 1 and 6, instead of Task 2 and 7. That appears to be a visual bug only, with the Equipment actually unlocking at the intended Tasks like before. The solution to this visual bug is planned for Patch 22.4.
• We are tracking reports of issues with the Shop.
• [Updated 1/25] We are aware of a bug that made 1000-win portraits no longer available after the patch launched. We’ve identified the problem and are working on a how to resolve it in a future update.
• We are investigating issues with the Battlegrounds leaderboard not locking at the end of last season and with some players’ ability to properly roll into this next Battlegrounds season.
• [Partially resolved 1/25] We’re aware that the first time you add Attack to your hero after playing Wildheart Guff, that Attack gain does not count for progressing Lost in the Park (the Druid Questline). We are resolving this issue in Ranked Standard with a hotfix update tonight and plan to resolve the issue fully in a hotfix within the next day or two.
• [Added 1/25] There is a bug where if you don’t own a Mercenary, but do have enough Coins to craft the Mercenary, the game will offer you the option to put that Mercenary into the Training Grounds. But since you don’t own the Mercenary, the server rejects that selection and nothing happens. We’re investigating this bug. In the meantime, you can restart your client to remove the Mercenary you don’t own from your Training Grounds slot and put a proper selection in there.
• [Resolved 1/25] We are aware of an edge-case bug where selecting the Mysterious Stranger during a Bounty can cause a client crash. This issue will be fixed in a hotfix going out today.
• [Added 1/25] We are investigating an issue involving players getting stuck when finishing a Heroic Duels run that they started in an older patch.
• [Added 1/25] We are aware that Elemental Chaos in Duels is being improperly treated as a Battlecry effect. The team is looking into correcting this issue soon.
• [Added 1/25] We are tracking an issue where Duels runs are setting players to the wrong life totals based on how far they are into that run. We are investigating the cause of this issue and the solution to it.

1/25 Update: The team is smoothing out a few launch issues, so the 22.2 mobile release has been slightly delayed. We know how excited our mobile players are, so we’re trying to get the release out as soon as possible.

1/25 Update 2: The mobile patch has started rolling out on storefronts and should be available on all devices soon.

1/25 Update 3: Patch 22.2 is now available in the Google Play store. You may need to use the workaround listed above to make the update show up. The patch is now available on all devices.

1/25 Hotfixes: We rolled out a small hotfix earlier today resolved the Heavy Armor bug mentioned above. We are now in the process of rolling out another hotfix that 1) fixes the Mysterious Stranger bug mentioned above; and 2) partially resolves the Guff Questline bug mentioned above. The Guff-Questline fix in this hotfix will fix the bug in Ranked Standard only. We are planning another hotfix to fix the bug in all other modes and formats; we are hoping to release that hotfix tomorrow.

We will continue to monitor the patch launch and update this post when we have more information.

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1/26 Hotfix: We are in the process of rolling out a hotfix that will: 1) correct some Duels spells that were improperly treated like Battlecry effects; 2) prevent an interaction that caused some game crashes in Battlegrounds; and 3) will complete the Guff-Questline bug fix that was partially hotfixed yesterday. These three fixes are further documented above. In this hotfix, we will also move the Duels Treasure Shadowcasting 101 from Pool 1 to Pool 2 Ultra Rare.

We will continue to monitor the patch launch and update this post when we have more information.

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